Reasons to Outsource to CCS
Proactive:
- Regularly scheduled onsite visits by IT Professional(s)
- Maintenance checklist and documentation that ensures consistent service delivery
- Thorough documentation of your network
- Your business goals are what direct our efforts
- Server maintenance and troubleshooting
- Workstation maintenance and troubleshooting
- Virus Protection and Microsoft OS updates
Available:
- Multiple IT Professionals
- 24/7/365 (Always available)
- Never Sick and Never on Vacation
- Emergency response time of 3 hours or less guaranteed (our goal is 1 hour)
- IT Professionals are available to answer your questions by phone when not onsite at your office
- Increased flexibility for busy times, slow times, projects, upgrades
- Will never quit because of career or job change like full time employee
Affordable:
- No Interviewing process overhead, like full time employee
- No Payroll tax overhead, like full time employee
- No Vacation Pay overhead, like full time employee
- No Workers Compensation overhead, like full time employee
- No Training Cost overhead, like full time employee
- No Performance Review overhead, like full time employee
- No Background check overhead, like full time employee
- Predictable Monthly budget
- Don't mark up hardware or software that we recommend
Accountable:
- Satisfaction Guarantee
- Director of IT management oversight (MCSE)
- Support Coordinator management oversight
- Support Advisor management oversight
- Follow Microsoft Standards and industry standard best practices
- Support systems created to ensure items don't fall through the cracks
- Detailed documentation of your network and support visits available to view 24/7/365
- Regular customer satisfaction surveys after every support visit
Knowledgeable:
- Microsoft Certified and Trained
- 63 Years of combined industry experience
- Not Learning on Your Time
- Weekly Training and Review Meetings
About Corporate Computer Services, Inc.
Corporate Computer Services, Inc. is a professional outsourced computer service company serving small businesses in Orange County and Los Angeles Counties, California. Our specialties are network planning (network consulting), network projects, and ongoing network/computer maintenance. We pride ourselves on not only delivering the results you expect, but also being knowledgeable, systematic, accountable, trustworthy and easy to work with.
To speak with a Support Advisor about the the computer support provided by Corporate Computer Services, please call us at (949) 336-7227 x 3111 or contact us online.